Network Audit Service
Network Audit Service provides data network analysis and audit skills to find and document data networking devices on networks of all sizes. IPNetwork Convergence Consulting’s certified staff of data consultants has experience in auditing and documenting some of the large and most complex networks. Our extensive experience and knowledge of networking technologies combined with specialized training in network audit software, makes us uniquely capable of providing the most cost-effective network audit possible to meet your needs. Our expertise will assist you to efficiently discover and document your network and will improve the use of your scarce resource and reduce operating expense.
An IPNetwork Convergence Consulting Network Audit Consultant will work closely with you to understand your audit goals, requirements and financial constraints. We will help you develop and document a detailed network audit of your active data internetworking devices. The Network Audit will include:
A detailed list of network addressable devices
Network topology diagram(s)
Hardware and software configurations of discovered data networking devices
Layer 2 interconnection media
Current Configured Port Speeds
Network Convergence Readiness Assessment Service
It is a comprehensive, analytical study performed to determine a client’s readiness to support Voice and Video over IP Technologies. By analyzing the results of the IPNetwork Convergence Consulting Network Convergence Readiness Assessment Service, we can assess the Client’s voice and data network’s ability to support Voice/Video and Data Convergence. The type of Voice over IP that IPNetwork Convergence Consulting can assess for is the WAN centric “VoIP”, this is otherwise known as Lease-Cost Routing or Tail-End Hop-Off, and the IP Telephony which is in a campus environment such as Local Area Network. Once IPNetwork Convergence Consulting, LLC has assessed these critical elements, a Solutions Architect will make recommendations base on the findings of Client’s local LAN along with the WAN to support Voice and Video over IP. In addition IPNetwork Convergence Consulting, LLC will access the Client’s Telephony System to ensure it has the ability to migrate to VoIP.
Network Convergence Design Service
It provides expert voice and data network analysis and design skills to help develop cost-effective, scalable networks of all levels of scope and complexity while satisfying your business objectives. IPNetwork Convergence Consulting partner with Cisco Systems, Inc. to provide state of the art in IP Telephony and overall IP network solutions.
IPNetwork Convergence Consulting’s professional certified staff of voice and data consultants has experience in designing some of large and most complex networks. Our extensive experience and knowledge of networking technologies combined with specialized training in voice-over-data networking, makes us uniquely capable of providing the most cost-effective network design possible to meet your needs. Our recommendations will assist you to design and implement a flexible, scalable, high available, efficient and cost effective network that will improve the use of your limited resource and maximize return on investment in your network.
- Design a Converged Network
- Integrate Public and Private Telephony Networks
- Increase Network Availability
- Maximize Network Flexibility
- Reduce Network Operating Costs
IPNetwork Convergence Consulting Design Team will work closely with you to understand your convergence design goals, requirements, financial constraints, and application performance requirements. We will help you develop a flexible, scalable network design that is easy to understand and implement. The network design will include:
- A network audit of current active data networking devices and addressing
- A review of telecommunications circuit inventory and billing
- A review of busy hour voice requirements
- A network capacity plan
- Voice and Data Network Topology Diagrams
- Parts and Software Lists
- A discussion of LAN and WAN technologies with recommendations for network transport and policies for each of the technologies on your network.
- Recommendations on how to leverage the technologies for you business application.
- A discussion of routing protocols and policies and the appropriate use on your network.
- Recommendations for configuring these protocols and policies will be included in the network design documentation
- An analysis of failure modes and possible fallback scenarios.
- An IP Addressing and Dialing Plan architecture that considers network scaling, grow requirements, network migration and public telephony network integration.
Contact Center Design Service
IPNetwork Convergence Consulting will design a responsive Contact Center solution for any call center services and will help improve an existing contact center performance by reducing the overall call volumes to live customer service representatives, increasing availability of contact center services to callers, improve caller satisfaction, provides live representative with caller/contact information upon receipt of contact. These allow; more efficiently handling of contact points, as well provide a self-help alternative to waiting for a live agent. IPNetwork Convergence Consulting will provide you with a design and modified call/contact center call flows allowing you to:
- Plan for implementation of contact center automation strategies
- Migrate to caller self-help technologies such as IVR
- Identify and solve existing problems created by peak call volumes, long hold times, limited agent availability
The Contact Center Automation Design will identify ways to improve contact center responsiveness, reduce call holding times, improve customer satisfaction and ensure that your contact center provides callers with alternatives to satisfy the reason for their call or contact.
Network Design Service
Network Design provides expert network analysis and design services to help develop cost effective, scaleable networks of all levels and complexity while satisfying business objectives.
IPNetwork Convergence Consulting’s expert network design staff has designed some of the large and most complex data networks. Our extensive in-depth experience and knowledge of networking technologies, both theoretical and hands-on, makes us uniquely capable of providing the most cost-effective network design possible to meet your needs. Our recommendations will provide a network blueprint for a flexible, efficient and cost-effective network structure that improves the use of your scarce resources and maximized the return on network investment. IPNetwork Convergence Consulting will provide you a design which allowing you to:
- Plan for network expansions or consolidations
- Migrate to future technologies
- Implement a scalable high performance data network
IPNetwork Convergence Consulting Network Design Service will improve network availability, reduce network downtime, and ensure that your network operates at optimal performance levels.
Implementation Service
An Implementation Service provides expert engineering staff capable of implementing a broad array of data and converged network solution. Whether your requirements are to implement a Voice-Over-IP network solution or a high speed ATM WAN, our skilled staff of data network engineers can provide the talents required to bring your network to life. The IPNetwork Convergence Consulting Implementation Engineering Team is comprised of some of the top talent in the industry today. Each team member has been trained in the latest technologies and certified by industry leading manufactures product experts. Our implementation methodologies are tightly coupled with our Project Management methodologies thus allowing us to deliver network solution that are on time and on budget.
The IPNetwork Convergence Consulting Implementation Engineering Team is comprised of certified professional voice and data engineers. Our extensive in-depth experience and specialized training in voice over data applications and technologies make us uniquely capable of implementing the most cost-effective converged networks solutions. This expertise combined with our ability to integrate multi-vendor network solutions provides you with the confidence that your new network technologies will mesh seamlessly with your legacy network environment.
Proof-Of-Concept Service
IPNetwork Convergence Consulting will help take the guesswork out of implementing complex and/or leading-edge networks and technologies. Through the use of Proof-Of-Concept Services, you gain access to IPNetwork Convergence Consulting extensive testing as well as experienced engineering staff. These resources are applied to create network simulation environments allowing you to assess technology features, complex integration issues, and network performance before deployment into your network environment.
Proof-Of-Concept Service helps eliminate costs associated with deployment of new and/or unproven network designs and technology. Through the use of our service, you have the opportunity to “test drive” your network without risking costly downtime. The engineers will provide insightful information on integration issues, network performance, and product features and functions before issues surface with your end users.
On-Site Professional Service
IPNetwork Convergence Consulting offer flexible and customized consulting support for your network planning, analysis, design, and engineering requirements. The On-Site Professional Services can be utilized to provide:
- Short-term additions to your team
- Turnkey engineering support for projects
- Long-term out-tasking of a specific role or function
This service offers flexible delivery options whether you require an Engineering Consultant to be located at your site, at our site or a third party facility.
The IPNetwork Convergence Consulting On-Site Professional Services provides a variety of solutions that deliver professional, hands-on, certified consultants to help you with your resource planning requirements. Our consultants have extensive experience in wide area networking with specific focus on Convergence Technologies. We provide a cost-effective compliment to your in-house network expertise. Engaging an IPNetwork Convergence Consulting Engineering Consultant can relieve your staffing needs caused by employee leaves, project peaks, or shortfalls in specific areas of technology or service delivery. The service can be tailored to deliver skills transition to your staff in support of the introduction of new products and technologies, or to provide long term out-tasking of specific positions and functions that will allow you to focus on your core business.